Vanguard Cleanging Lighting

Privacy Policy

Welcome to Vanguard Window Washing We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment information, and any other details necessary to process your orders.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
  • Usage Data: Information about how you use our Website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including to manage payments, fees, and charges, and to collect and recover money owed to us.
  • Customer Service: To provide you with customer support and respond to your inquiries.
  • Marketing: To send you promotional offers and updates, but only if you have opted-in to receive such communications.
  • Website Improvement: To monitor and improve our Website, products, and services.
  • Legal Compliance: To comply with our legal obligations, such as maintaining records for tax purposes or responding to a court order.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your personal information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing, order fulfillment, and website hosting.
  • Business Transfers: If we sell or merge our business, your information may be transferred to the new owners.
  • Legal Obligations: If required by law, we may disclose your information to authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your payment information is encrypted using SSL technology. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Withdraw your consent to our use of your information at any time.

To exercise these rights, please contact us at [Your Contact Email].

6. Cookies

Our Website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to turn off all cookies via your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.